Solution: Low Voltage Disconnect Triggered

• Push and hold the silver reset switch on the power cabinet until the green light turns on.
• Note the battery voltage on the volt meter.
• If battery voltage is below 11.0v, the batteries may be past their usable life — check battery age.
• If batteries are relatively new, check the solar charging circuit.
• If shore power charging does not replenish the batteries, replacement may be necessary.

Solution: Lighting Timeout Triggered

The lighting timeout automatically turns off interior and exterior lights to save power.

• Lights are set to turn off automatically after approximately 45 minutes.
• If work was recently performed inside the power cabinet, the timer may have been inadvertently adjusted.
• If lights are turning off sooner than 45 minutes and the amber timeout light is on, the timer duration can be adjusted.

Solution: No Power in the Trailer

If there is no power at all (no green, blue, or red lights on the power cabinet, and no voltage on the voltmeter):

• Check if the system turns on when an extension cord is plugged into the trailer.
• If an extension cord restores power, the 30-amp circuit breaker has likely tripped.
• If the trailer does not power on with an extension cord, check the 15-amp breakers on the front of the power cabinet.
• Once power is restored, check battery voltage — a tripped breaker is often a sign of weak batteries.

Solution: Some Lights Not Working

• If only some lights are working, individual circuit fuses are the most likely cause.
• Open the power cabinet and locate the fuse block(s). Check each fuse and replace any that are blown.
• Verify that the rear doors are open — the master power switch activates when doors are open.
• If replacing fuses doesn't resolve the issue, there may be a wiring break in the affected circuit. Contact The Clubhouse for support.

Troubleshooting: Solar Panel Charging

• Verify that solar panels exist on the roof.
• Verify batteries have an adequate chargeable voltage — if too low, solar charging may not function.
• Ensure the blue solar charger light on the front of the power cabinet is illuminated (if equipped).
• Check all circuit breakers or fuses in the power cabinet.
• Check panel voltage before it enters the solar charge controller. On sunny days, expect 10–18 volts per panel.

Solar Panel Missing

• If your solar panels are missing, the trailer will not charge without plugging in.
• Contact The Clubhouse for solar panel replacement instructions.

Yes — You Can Charge via Generator or Extension Cord

If the trailer is parked under cover, or if solar panels are damaged, you can plug in to keep batteries charged.

• A power inlet port is present on all trailers.
• On semi trailers, it is most commonly located behind the license plate on the rear bumper.
• It may also be behind the last belly box or near the landing gear.
• On TIAD trailers or trailers built prior to 2019, the inlet may be on the power cabinet.
• On small trailers, the inlet may be on the power cabinet, near the rear door, or on the nose.

Hydraulic Ramp: No Movement — Circuit Breaker

If your hydraulic ramp shows no signs of life, the circuit breaker inside the power cabinet may have tripped.

• Open the power cabinet.
• Check that the 150A or 200A circuit breaker is closed.
• Test ramp functionality.
• If the ramp still doesn't move, check the batteries.

Hydraulic Ramp: Hydraulic Lock

• Hydraulic lock occurs when pressure on one side of a solenoid exceeds the valve's ability to overcome it.
• Most commonly occurs during long-term storage with temperature swings.
• Can also occur in low-power conditions where solenoids don't receive sufficient power to activate.
• The Clubhouse can provide and install a pressure relief valve to help prevent hydraulic lock.

Hydraulic Ramp: Checking and Adding Hydraulic Fluid

• Loud noises during retraction often indicate low hydraulic fluid.
• Open the hydraulic power unit cabinet and inspect the reservoir.
• With the ramp deployed, the reservoir will read lower since the cylinder is filled with fluid.
• Fill as necessary — do not overfill.

Hydraulic Ramp: Intermittent Pendant Control

• Sporadic operation is often caused by a loose wire inside the pendant plug.
• Remove the 4-way plug from the socket and remove the retention screw to disassemble the connector.
• Check and tighten all 4 wires inside the connector.
• For a replacement pendant or hardwiring options, contact The Clubhouse.

TEv1: Ramp Not Moving

• Do interior lights turn on? If not, follow the battery troubleshooting steps first.
• Are the actuator rods bent? Are cables pinched or missing? If yes, contact The Clubhouse immediately for manual retraction instructions.
• Check the ramp control cabinet (the thinner cabinet with a translucent front) for blown fuses on the two "Rig Runner" fuse blocks — look for the 20A fuses.

TEv1: Moving in Only One Direction

• If your ramp only moves in one direction, you likely need to complete a full cycle in that direction to reset the logic.
• For proper timing and sequencing of the main and fold actuators, always go all the way out and all the way in during each movement.

TEv1: Ramp Appears Twisted

• A twisted ramp may hang up on the doorway when entering or exiting the trailer.
• If possible, cycle the ramp all the way to the fully deployed position to re-align the actuators — they align at both fully retracted and fully extended positions.
• Then cycle the ramp all the way back in.
• During movement, note which actuator pair (main or fold) and which side (driver or passenger) is lagging. You can measure rod lengths with a tape measure to compare.
• In rare cases, manual actuator alignment may be needed — see instructions below.

TEv1: Safe Operating Tutorial

• Use the switch panel for one-button deployment and retraction of the ramp.
• Contact The Clubhouse if you are unsure about any step.

TEv2: Safe Operating Tutorial

• Use the switch panel for one-button deployment and retraction of the ramp.
• Contact The Clubhouse if you are unsure about any step.

TEv3: Safe Operating Tutorial

• Use the pendant for full control over the main and fold sections of the ramp.
• Contact The Clubhouse if you are unsure about any step.

Landing Legs Not Touching Ground

• Ensure the ramp is fully extended before adjusting legs.
• Unscrew the landing legs to extend them, then retighten the jam nut.
• If the trailer tail is very high, place blocks under the legs, raise the landing gear to level the trailer, or reposition to more level ground.

Ramp Slow or Sluggish — Battery Review

• Slower-than-normal ramp operation or lights turning off during operation often indicates low batteries.
• For heavy use or indoor parking, plug in via the shore power inlet behind the license plate or last belly box.
• If the trailer isn't charging on sunny days, check condition and existence of solar panels on the roof.
• Replacement battery model: AGM31DT

Roll-A-Ramp: Safe Operating Tutorial

• Watch the video below to learn safe Roll-A-Ramp operation.
• Contact The Clubhouse if you have any questions.

Roll-A-Ramp: Operating Manual

• During loading and unloading, mid-support stands must be in place to provide rigidity and safety.
• Store Roll-A-Ramps properly after each use.
• Periodically inspect for loose or missing fasteners and tighten or replace as needed.

Ramp Door — Small / Bumper Pull / Gooseneck Trailers

Contact us or a local dealer if any of the following apply:

• Garage door springs broke or cable is mis-wrapped
• You need a new approach plate or gap flap
• You need locks for your small trailer

Stair Feet Broken or Missing Hardware

• Stair feet are 3D printed and designed to protect other stair components from damage.
• Replacement feet for normal wear and tear are available in the online store.
• If the feet shattered, the stairs may have been in a bind from incorrect deployment. The slotted shoulder bolt at the top of the mount accounts for air-bag sag from the tractor — over-deploying until the actuator binds can put the stairs under extreme load.
• For missing hardware, reach out to The Clubhouse to identify the correct replacement parts.

Stairs Won't Deploy or Retract

• Check for power at the trailer — do interior lights turn on?
• If applicable, ensure garage door cables are properly wrapped around the drum.
• Check for blown fuses in the battery compartment.
• If needed, powered stairs can be manually raised and strapped into the trailer: remove the actuator shoulder bolt with the supplied T-Handle wrench and pivot the stairs up into the trailer.

Side and Rear Stair Operation

• Check trailer power: Rear doors must be open for the stairs to function — this is a built-in safety and power-saving feature.
• Side stairs: Pull the stairs slightly out of the doorway (as indicated by the label) before pressing the Out switch.
• Clear below: Ensure the area around and under the stairs is clear before operating.

Flying Carpet Won't Move

• Ensure the rear doors are open to activate the electrical system.
• Check battery voltage — batteries should be at least 11.8 volts.
• If the power unit does not turn on when you press a button, the circuit breaker may have tripped.
• Open the power cabinet and locate the black circuit breaker. Push the yellow bar into place to reset it.
• Press the up or down switch and verify the power unit turns on and the Flying Carpet moves.

Flying Carpet: Approach Plate Issues

• Torn fabric: Contact The Clubhouse for a replacement fabric or patch kit.
• Faded or stained: Clean with mild soap and water — avoid harsh chemicals.
• Wrinkled or creased: May straighten with use; contact support for tensioning adjustment if persistent.
• Mildew spots: Clean with a vinegar solution and ensure the fabric is fully dry before retracting.
• Always retract the Flying Carpet when not in use and keep the fabric clean to extend its lifespan.
• Avoid deploying in high winds or severe weather.

Flying Carpet: Safe Operating Tutorial

• Use the handheld pendant for one-button raising and lowering of the Flying Carpet.
• Always tie equipment down to the floor of the Flying Carpet during use.